New paragraph

COVID-19  Bandon

We hope that you, your loved ones and the people you work with and for are safe and well during these difficult times. We want to inform you that we are still operating and have put in place the necessary amendments and advice to enable the safe provision of services throughout this difficult time. 

Now more than ever it is essential for all companies and households to maintain very high standards of cleanliness in their premises. Our cleaners are classed as key workers and as such Bandon will remain fully operational. During these difficult times, we have taken all the necessary measures to keep you our clients as safe as possible as well as protecting our own cleaning operatives as far as is possible. We understand that this situation is difficult but will strive to maintain our codes of practice regarding the health and safety of our work force and of you, our valuable clients. 

For your information:

the virus can spread through contact with contaminated surfaces which means surface cleaning is even more essential than ever

we have adjusted our cleaning procedures to accommodate the need for social distancing and wherever needed including antiviral agents

our cleaning teams are fully briefed and are equipped with all the necessary tools and PPE

Following advice and guidance and adhering to official regulations from the British government we have implemented the following policies:

all our staff undergo daily symptom checks - if anyone is showing even the mildest of symptoms, they inform us, and we then follow the official NHS guidelines

all our staff maintain a minimum distance of two metres whilst working on customer properties

all our staff are instructed to utilise the new and most effective antiviral cleaning procedures

Our staff will:

avoid physical contact and greetings

ensure that there is a minimum distance of two metres maintained between them and customers all times

arrive at your premises equipped with everything necessary to carry out the procedures including where necessary a full body suit, face masks, gloves and over shoes if required

wash their hands thoroughly and dry them with disposable towels as often as possible

disinfect their communication devices thoroughly as often as possible 

focus on all high contact areas and items such as doors and door frames, taps, knobs and handles, remotes and gadgets

change dirty water as often as possible

wash all materials at a minimum temperature of 60 degrees

How you can help us:

if you, your family, members of staff and their families are showing any symptoms of COVID-19 please ensure government guidelines are kept and those affected remain at home

avoid physical contact with us and please maintain a distance of at least two metres between us and you 

please allow us to focus on our work and keep you safe


Ultimate reassurance that your environment, surfaces and equipment are

tested to prove excellent level of cleanliness

To achieve reassuring confidence that your cleaning and sanitisation is as good as it gets, Bandon

now offers ATP Testing. For over a decade, the food and beverage manufacturing industries have

used ATP testing to monitor and measure the levels of microscopic bacteria present on a surface.

In the Health and Social Care sector, the 2008 Code of Practice requirement for health and safety on

the prevention and control of infectious diseases requires proven cleanliness of the environment

and equipment. APT testing is considered therefore to be an essential part of infection prevention

and control and plays a vital role in the prevention and spread of infection.





How does it work? 

The technology uses liquid stable chemistry and a luminometer with robust internal sensors. In plain English, first we take a collection of samples from within your environment: door handles, computer mice, phones, chair arms, light switches, desk surfaces, pedestal drawers, breakout surfaces- in fact we can swab just about anywhere. We use a thorough swabbing technique to ensure even coverage of the swab, secondly we activate the reactor liquid then thirdly we measure the ATP present. Using bioluminescence technology, our ATP metres can measure extremely low levels of ATP collected from within your environment giving an excellent indication of surface cleanliness.

So, what is ATP testing?

ATP (Adenosine Triphosphate) testing basically measures the levels of ATP present on a surface. Within 15 seconds, the results are delivered in a measurement in RLU’s (reflective light units). The greater the ATP, the greater the RLU, and therefore the dirtier the surface. Our tried and tested Hygiena testing device contains a natural enzyme found in fireflies called Luciferase and produces a bioluminescence (a reaction which produces a bright light) when it comes into contact with ATP.

What exactly is ATP? 

In scientific terms, ATP is present in all organic material and is the universal unit of energy used in all living cells. ATP fuels metabolic processes such as cellular reproduction, muscle contraction, photosynthesis, respiration in fungi and fermentation. So, if a surface is dirty but the dirt or bacteria is not visible, the ATP will be present, even when we can’t see it.

      Where can ATP              testing be done? 

We carry out the testing on site, with immediate results. Many businesses are already using ATP testing to encourage staff back to working on premises and to reassure customers that their health and safety is of ongoing paramount importance. Nurseries, playgroups, gyms, offices, factories, hospitals, care homes, airports, train stations, taxi companies, pubs, cafes, restaurants, hair salons, nail bars, physio and massage rooms, Pilates and Yoga studios, hotels, serviced accommodation, retail outlets, estate agents and landlords are all seeing the benefits of regular ATP testing. For continued reassurance that your environment is cleaner than the eye can see, when clean just isn’t clean enough, trust Bandon to take the lead: we offer experienced, established, excellence in all of our services. 
Call us
 When clean just isn't clean enough trust Bandon 
CONTACT US
privacy

Bandon Cleaning Company Lt Privacy Policy

Last updated 20th June 2019

Background

Bandon Cleaning Company Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.bandon-cleaning.co.uk (“Our Site”), and will only collect and use personal data in ways that are described here and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site and you will be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

Information About Us

Our Site is owned and operated by Bandon Cleaning Company Ltd, a company registered in England.

Registered address:

Data Protection Officer: Rangita Shah Email address: rangita@bandon-cleaning.co.uk Telephone number: 01582 580490 Postal Address: 46-48 Rothesay Road, Luton, Bedfordshire, LU1 1QZ

We are a member of: Contractor Plus and Safe Contractor

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

What is Personal Data?

“Account” means an account required to access and/or use certain areas and features of Our Site;

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below and;

“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.’

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

· The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.

· The right to access the personal data we hold about you. Part 13 will tell you how to do this.

· The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.

· The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 15 to find out more.

· The right to restrict (i.e. prevent) the processing of your personal data.

· The right to object to us using your personal data for a particular purpose or purposes.

· The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

· Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, please contact us in the first instance. You also have the right to lodge a complaint directly with the Information Commissioner’s Office via the contact details at www.ico.org.uk.

What Data Do We Collect?

Depending upon your use of Our Site, we may collect some or all of the following personal and non-personal data (please also see Part 14 on our use of Cookies and similar technologies and our Cookie Policy you can find on our website):

· Name;

· Date of birth;

· Gender;

· Address including postcode;

· Email address;

· Telephone number;

· Business name;

· Job title;

· Profession;

· Information about your preferences and interests;

· IP address;

· Web browser type and version;

· Operating system;

· A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;

How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using your personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

· Providing and managing your Account;

· Providing and managing your access to Our Site;

· Personalising and tailoring your experience on Our Site;

· Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you;

· Personalising and tailoring our products and services for you;

· Communicating with you. This may include responding to emails or calls from you;

· Supplying you with information by email that you have opted-in to (you may unsubscribe or opt-out at any time by contacting us;

· Analysing your use of Our Site and gathering feedback to enable us to continually improve Our Site, our products and/or services and your user experience;

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message or post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and you will always have the opportunity to opt-out.

Any Third Parties whose content appears on Our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.

How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for six months after the end of a contract if required.

How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

We will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy. We use strict procedures and security features to prevent any unauthorised access to your data that we hold.

Do You Share My Personal Data?

We may share your personal data with other companies in our group for Account purposes.

We may sometimes contract with third parties (including the following) to supply certain products and services. These may include payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that we hold.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

How Can I Control My Personal Data?

In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details and by managing your Account).

You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

Can I Withhold Information?

You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our account section and log in on the Site you may be required to submit or allow for the collection of certain data.

How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within less than one month and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

How Do You Use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. For more details, please refer to the table below. These

Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a Pop up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.

Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

The following first-party Cookies may be placed on your computer or device:

Name of Cookie Purpose

Bandon Cleaning Company Ltd uses 1 cookie:

Google Analytics (ga & gid) Used to distinguish users

Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Rangita Shah): Email address: rangita@bandon-cleaning.co.uk Telephone number: 01582 580490

Changes to This Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Share by: